Omni-channel consumer engagement marketing cloud.
SocialHub.AI is an AI-native marketing cloud tool that helps brands build omni-channel consumer operation capabilities. It combines innovative technologies like Cloud-Native, AI-Agents, and Web3 to integrate CRM (Customer Relationship Management), CDP (Customer Data Platform), and MA (Marketing Automation). Using AI-Agents, SocialHub.AI enables brands to personalize customer experiences and engage across multiple channels. It automates interactive conversations through AI Call, WhatsApp Messenger, and EDM (Electronic Direct Mail) to facilitate brand growth. It also offers multi-round communication capabilities that lower costs and automatically generate and qualify leads. The tool includes a real-time CDP that integrates localized systems and uses big data analysis and AI algorithms to form a comprehensive customer profile. It also features a large-scale CRM with a cloud-native distributed architecture, providing insights into the entire lifecycle of members and mining member value. Additionally, it offers data-driven MA, allowing marketers to quickly build marketing canvases, refine configurations, and generate personalized content messages using AI.SocialHub.AI facilitates integration with over 50 channels, including messaging apps like WhatsApp and WeChat, social media platforms like Facebook and TikTok, and e-commerce platforms like Shopee and Lazada. It also emphasizes data security and reliability, having obtained various international certifications.Overall, SocialHub.AI aims to improve the efficiency and effectiveness of digital marketing, enabling marketers to engage more effectively with their customers and boost business growth.
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